Groundbase CRM is one app you can run anywhere — in your browser, as a Windows desktop app, or on your Android phone — and it stays synced in real time. Same login, same data, same conversations.
This help center covers the Cloud version (the $9.99/month subscription with a free 14-day trial). If you're using the offline-only Local ($39 one-time) version instead, jump to Using Groundbase Local at the bottom of this list.
What's in this help center
Most users just need the first three articles to get rolling:
- Getting started — sign up, finish onboarding, claim your number, get the apps.
- Phone & SMS — buy a number, send texts, schedule sends, voicemail, recordings.
- Email integration — connect Gmail / Outlook / any IMAP, send-as aliases, templates.
After that:
- Contacts, deals & tasks — the day-to-day CRM
- Importing data — CSV imports
- AI integrations — connect Claude, ChatGPT, Cursor, and more
- Google Calendar — two-way sync with your Google Cal
- Webhooks — send your CRM events to Zapier, Make, n8n, or any URL
- Billing & credits — subscription, top-ups, SMS/voice usage
- Mobile app — Android install + sideloading
- Desktop app — Windows installer
- Account & security — password, sessions, revoking access
- FAQ — common questions
- Contact support — when you're stuck
If your question isn't here, email support@groundbasecrm.com — most replies go out within a few hours.